Real people, real support.
Your frontline teams move quickly — and so do we. Whether it’s a small question from a frontline rep or a technical request from HQ, our support team is ready to help.
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Live chat & email support
Fast answers during business hours, directly from our team.
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Priority for Core & Pro plans
Get even faster SLAs when uptime matters most.
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Dedicated success manager
Assigned contacts for larger accounts to ensure you’re maximizing value.
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Help Center
Step-by-step guides, how-tos, and FAQs available 24/7.
Guided onboarding to get you started fast.
We know your teams don’t have time to sit through long, complicated launches. That’s why we designed an onboarding process that’s simple, clear, and effective. Our success team walks you through setup, helps configure spaces and feeds, and provides templates so you can start sharing updates, recognition, and resources on day one.
Self-serve help, anytime you need it.
Sometimes, you just want answers instantly. Our Help Center makes it easy to find what you’re looking for — from “how do I post an announcement?” to “what’s the best way to recognize my team?” You’ll also get access to playbooks, rollout guides, and training videos built from real frontline best practices.